Server Management
Our
server management plan is designed for web designers having their own
dedicated servers or
virtual private servers, for web server providers who sell managed dedicated servers and web hosting companies who need to concentrate on sales and grow their web hosting business rather than doing web server tasks which can be outsourced and having affordable and cheap
server management services with the finest quality.
With having an outsourcing technical support company to take care of your server management you leave those hassles to us and can fully concentrate on your web host business growth. You can directly contact a server administrator on instant messengers – we know how important your business is and so we don’t want you to push you on submitting tickets in emergencies.
Server management services
24x7 server management (unlimited admin hours)
Our server managers (system administrator) always are here to assist you with any issues that you have on your dedicated or VPS servers having linux or windows operating system.
24x7 technical support
As your web hosting business demands this; we provide it and you get 24x7 outsourcing technical support services directly from our system administrators.
24x7 server monitoring
Your dedicated servers and VPS uptime is what client’s demand, as their hosted site is your business and for which you’ve to take special care of this – in other words we would say “Do not compromise on this”. We monitor your server ports like Apache, DNS, FTP, SMTP, POP etc…
Fix failed services
As the servers are already monitored, for any of the failed services our system administrator fixes it immediately so the web sites are always up and working.
System administrator tasks
We update/upgrade cPanel, Kernel, Apache, Mysql, Perl, Exim, and more… on your servers whether it’s a dedicated server, shared / reseller server or a VPS.
Third party software installations/upgrades supported
We support all the third party software that cPanel supports, few are Fantastico, Zend Optimizer, ionCube, GD, Curl, Perl modules, and more…
Server management features
SIM (System Integrity Monitor)
SPRI (System Priority)
PRM (Process resource monitor)
APF (Firewall - Anti-DoS configuration included)
BFD (Brute force detector)
LES (Linux environment security)
PHP hardening
/tmp and /var/tmp hardening
/dev/shm and /proc hardening
Apache optimization
MySQL optimization
CHKRootkit
RootKit hunter
Host.conf hardening
Sysctl.conf hardening
Remove unnecessary/unused software
Root login alert
Mod_security
Mod_Evasive
You can anytime upgrade to our shared plan which includes web server management and the benefit you get is we answer unlimited support tickets as well as live chat at an affordable pricing. If you think you need 24x7 unlimited ticket support but no server management – you can get our Starter plan at unbelievable price $60 and the response time to the tickets are the same as other plans as we know how eager is your customer to get a response from a support member.
