Starter Plan

Shared Plan

Dedicated Staff Plan

Sales Staff Plan

Free Trial

Other services

Server Management

Data Migration

Scripts Installation

• Single-point-of-contact
• Analysts/Technicians who understand your business
• Communication ease: IM, email
• Security: Our privacy policy, NDAs
• We are open and upfront in all our conversations.

Hosting Support Services

Whether you have an existing web hosting business or are new in the hosting industry and are intending to outsource tech support, you have to give the best service to retain clients which is possible by providing true 24x7 hosting support. Our web hosting support plans are undoubtedly one of the most cost effective and affordable which fits for all size of companies whether it is a Data center , VPS hosting provider , Reseller hosting provider or a low cost hosting company.

		Starter Plan	Shared Plan	Dedicated Staff Plan	Sales Staff Plan	Free Trial
Number of techs		Level 1 Tech - 3 Level 2 Tech - 1	Level 1 Tech - 1 Level 2 Tech - 3	Level 1 Tech ( as hired ) Level 2 Tech ( as hired ) Level 3 Tech ( as hired )	Sales expert - 1	Level 2 Tech - 1
Support Coverage Available		24 x 7 x 365	24 x 7 x 365	8 hours, 16 hours, 24 hours	8 hours	8 hours
Number of domains/server		60	Unlimited	Unlimited	NA	Unlimited
Number of servers		1	1	Unlimited	NA	Unlimited
Average response time		15 minutes	15 minutes	15 minutes	15 minutes	15 minutes
Average resolution time		4 hours	4 hours	4 hours	2 hours	4 hours
Unlimited Ticket Support
Unlimited Live Chat Support		NA
Instant Messengers for Owners
Linux / Windows OS					NA
Data center communication					NA
24x7 server monitoring					NA
Control Panel Administration					NA
Basic Server Management					NA
Advanced Server Management		NA			NA	NA
Price per month						Free
		Starter Plan	Shared Plan	Dedicated Staff Plan	Sales Staff Plan	Free Trial

NA - Not Applicable

*Server management is not provided during FREE trial

*Free trial is limited to 8 hours a days as per your convinient time

Plans can be purchased for mutiple servers and if you have more than 10 servers, we can workout on a discount for you.

Pre-sales support is provided on live chat under Shared Plan and Dedicated Staff Plan only.