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Support facility specials
 

Special offer I

>>>>> Semi Dedicated staff <<<<<

This will be a team of support technicians, with a project leader who will manage this team and they will be working 24/7 for your company. No holidays, even if it is Diwali ( Indian festival ) or Christmas or any national holiday in any country - we're here to provide support for your esteemed company.

 

 
Level 1 support
$800/mo
 
Level 2 support
$1400/mo

 

In this plan we will do unlimited ticket support. Unlimited live chat can be included under this plan on your request. IM with staff 24/7.

(Offer ends Dec 31, 2009)

Sign up

You can email us at info [at] supportfacility [dot] com. Or use the llive chat facility and ask for sales department.


Special offer II

>>>>> Support Facility - Per server special ( Offer ends Dec 31, 2009 ) <<<<<

>>>>> Level 1 and Level 2 support <<<<<

Pricing:

Number of servers
Per month
 
1 ( One )
$150
 
5 ( FIve )
$500

 

Highlights

Help desk support
  Unlimited ticket support
We will use your help desk for support
Escalate tickets to proper departments
   
Server optimization
  Apache
IIS
Mail servers
Database servers
Other services
   
Datacenter communication
  Contact DC for server reboots
For hardware issues if any
   
Quick response
  Acknowledge your clients on tickets quickly.
Gather information from clients to get issue resolved quickly
   
Basic security
  Firewall installation
Configurations in firewall
Block brute force attacks
   
24/7 server port monitoring
  Human server monitoring
Restart services
Fix issues related to server services
   

 

 

**Note: Sales department is not available 24/7 (In case if sales representative is not available you can leave your contact details to the representative available) and we will get back to you.


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